Welcome to WSIA Traders. These Terms and Conditions govern your use of our website and the purchase of products through our online store.
By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Our Website
WSIA Traders provides an online shopping platform offering products including T-shirts, bed sheets, pillows, and other lifestyle products.
We reserve the right to update product information, prices, availability, and website content at any time.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colours, and other information displayed on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings.
Product availability may change without notice.
3. Prices
All prices displayed on our website are shown in British Pounds (£) unless otherwise stated.
Prices may change at any time. Any price change will not affect an order that has already been accepted and confirmed, except where permitted or required by applicable law.
4. Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products.
After placing your order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted.
We reserve the right to cancel or decline an order where necessary, including where:
- A product is unavailable
- There is an obvious pricing or product-information error
- We are unable to process payment
- We suspect fraudulent or unauthorised activity
- Delivery to the provided address is not possible
If we cancel an order after payment has been received, the applicable amount will be refunded.
5. Payment
Orders must be paid using the payment methods available during checkout.
You confirm that the payment information provided is accurate and that you are authorised to use the selected payment method.
Payments may be processed by third-party payment providers and may be subject to their own terms and conditions.
6. Delivery
We aim to process and dispatch orders within a reasonable timeframe.
Delivery times may vary depending on product availability, destination, courier services, weekends, public holidays, and circumstances outside our control.
Once an order has been dispatched, delivery may also be subject to the courier's terms and estimated delivery times.
7. Returns and Refunds
Our returns and refunds are handled according to our Refund Policy.
Customers should review the Refund Policy before placing an order.
Nothing in these Terms and Conditions affects any statutory rights that cannot legally be excluded or restricted.
8. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from the item you ordered, please contact us as soon as possible with your order details and relevant photographs or other evidence.
We will review the issue and provide an appropriate solution in accordance with applicable consumer rights and our Refund Policy.
9. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to the website or its systems
- Interfere with the normal operation or security of the website
- Copy, reproduce, or misuse website content without permission
- Submit false, fraudulent, or misleading information
- Use the website to distribute harmful software or malicious content
We reserve the right to restrict or terminate access where misuse is identified.
10. Intellectual Property
Unless otherwise stated, website content including text, graphics, logos, images, design elements, and other materials is owned by or licensed to WSIA Traders.
You may not reproduce, modify, distribute, or commercially use our website content without prior written permission, except where permitted by law.
11. Third-Party Services
Our website may use third-party services such as payment providers, delivery providers, analytics services, or other external platforms.
We are not responsible for the independent terms, policies, availability, or performance of third-party services.
12. Limitation of Liability
We take reasonable steps to maintain the accuracy, availability, and security of our website. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.
To the extent permitted by applicable law, WSIA Traders will not be responsible for losses arising from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
13. Changes to These Terms
We may update these Terms and Conditions from time to time.
Any changes will become effective when the updated version is published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of England and Wales, subject to any mandatory consumer rights that apply to you.